Terms of Service | SwytchAI

General Terms

By accessing and using SwytchAI, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website, browser extension, and any email or other type of communication between you and SwytchAI.

Under no circumstances shall SwytchAI team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, our services, even if SwytchAI team or an authorized representative has been advised of the possibility of such damages.

License

SwytchAI grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website and browser extension strictly in accordance with the terms of this Agreement. These Terms & Conditions are a contract between you and SwytchAI ("we," "our," or "us") grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website and browser extension strictly in accordance with the terms of this Agreement.

Definitions and Key Terms

Cookie

Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company

When this policy mentions "Company," "we," "us," or "our," it refers to SwytchAI, that is responsible for your information under this Privacy Policy.

Country

Where SwytchAI or the owners/founders of SwytchAI are based.

Customer

Refers to the company, organization or person that signs up to use the SwytchAI Service to manage AI conversations across different platforms.

Device

Any internet connected device such as a phone, tablet, computer or any other device that can be used to visit SwytchAI and use the services.

IP address

Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Personnel

Refers to those individuals who are employed by SwytchAI or are under contract to perform a service on behalf of one of the parties.

Personal Data

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service

Refers to the service provided by SwytchAI as described in the relative terms (if available) and on this platform.

Third-party service

Refers to AI platforms (such as OpenAI's ChatGPT, Anthropic's Claude, Vercel's v0), advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

Website

SwytchAI's site, which can be accessed via this URL: https://tryswytch.com

You

A person or entity that is registered with SwytchAI to use the Services.

Restrictions

You agree not to, and you will not permit others to:

License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the service or make the platform available to any third party.
Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the service.
Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of or its affiliates, partners, suppliers or the licensors of the service.
Use the service to attempt to circumvent AI platform restrictions or limitations.
Use the service for any illegal purpose or to transmit content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

Payment

If you register to any of our recurring payment plans (Pro Plan at $9.99/month or Team Plan at $19.99/month), you agree to pay all fees or charges to your account for the Service in accordance with the fees, charges and billing terms in effect at the time that each fee or charge is due and payable. You also authorize us to charge your chosen payment provider for any such fees.

If you dispute any charges you must notify us within thirty (30) days after the date that we invoice you. We reserve the right to change our prices. If we change prices, we will provide notice of the change on the Site or in email to you, at our option, at least 14 days before the change is to take effect. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the changed amount.

Return and Refund Policy

Thanks for using our service. If, for any reason, You are not completely satisfied with any service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

For subscription services, you may cancel your subscription at any time through your account settings. Refunds are generally not provided for partial subscription periods, but may be considered on a case-by-case basis for service outages or technical issues that significantly impact your ability to use the service.

Your Suggestions

Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") provided by you to us with respect to the service shall remain the sole and exclusive property of us. We shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

Your Consent

We've updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our service, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.

Links to Other Websites

Our service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Terms & Conditions of every site You visit. We have no control over and assume no responsibility for the content, Terms & Conditions or practices of any third party sites or services.

Updates to Our Terms

You acknowledge and agree that we may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at our sole discretion, without prior notice to you. You may stop using the Service at any time. If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Terms & Conditions modification date above.

For material changes to these Terms, we will make reasonable efforts to notify you, such as by sending an email to the address associated with your account or by placing a prominent notice on our website.

Modifications to Our Service

We reserve the right to modify, suspend or discontinue, temporarily or permanently, the service or any service to which it connects, with or without notice and without liability to you. This includes adding or removing features, changing supported AI platforms, or modifying how the service functions.

Third-Party Services

We may display, include or make available third-party content or provide links to third-party websites or services. You acknowledge and agree that SwytchAI shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof.

Our service integrates with third-party AI platforms such as OpenAI (ChatGPT), Anthropic (Claude), and Vercel (v0). Your use of these platforms through our service is subject to their respective terms of service. We do not guarantee the continued availability of these integrations, as they may change their APIs or terms of service at any time.

Term and Termination

This Agreement shall remain in effect until terminated by you or us. We may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice. This Agreement will terminate immediately, without prior notice from us, in the event that you fail to comply with any provision of this Agreement.

Upon termination of this Agreement, you shall cease all use of the Service and uninstall the browser extension. Termination will not limit any of our rights or remedies at law or in equity.

Copyright Infringement Notice

If you are a copyright owner or such owner's agent and believe any material from us constitutes an infringement on your copyright, please contact us with the following information:

A physical or electronic signature of the copyright owner or authorized agent
Identification of the material claimed to be infringing
Your contact information
A statement of good faith belief regarding unauthorized use
A statement of accuracy and authorization under penalty of perjury

Indemnification

You agree to indemnify and hold us and our parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors harmless from any claim or demand, including reasonable attorneys' fees, arising out of your use of the service, violation of this Agreement, or violation of any rights of a third party.

No Warranties

The service is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, we expressly disclaim all warranties, whether express, implied, statutory or otherwise, with respect to the service.

Without limiting the foregoing, we do not warrant that the service will function uninterrupted, error-free, or that defects will be corrected. We do not warrant that the AI platforms we integrate with will provide accurate, appropriate, or reliable responses, as these are controlled by third parties.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of us and any of our suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the service during the last month before any claim arises.

To the maximum extent permitted by applicable law, in no event shall we or our suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, business interruption, personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service) even if we have been advised of the possibility of such damages.

Severability

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein.

Amendments to this Agreement

We reserve the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Agreement to Arbitrate

This section applies to any dispute EXCEPT IT DOESN'T INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR SwytchAI's INTELLECTUAL PROPERTY RIGHTS. The term "dispute" means any dispute, action, or other controversy between you and us concerning the Services or this agreement.

Binding Arbitration

If you and us don't resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury.

Submissions and Privacy

In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of us without any compensation or credit to you whatsoever.

Promotions

We may, from time to time, include contests, promotions, sweepstakes, or other activities that require you to submit material or information concerning yourself. Please note that all Promotions may be governed by separate rules that may contain certain eligibility requirements.

Intellectual Property

Our platform and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by us, its licensors or other providers of such material and are protected by copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

The SwytchAI name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SwytchAI or its affiliates or licensors. You must not use such marks without our prior written permission.

Contact Us

Don't hesitate to contact us if you have any questions:

Via Email: [email protected]

Via our website: https://tryswytch.com/contact